Training Business Development – Management training focused on performance and creation of know how for the business.
STRATEGY AND BSC
To present the BSC methodology (developed by Kaplan and Norton), to elaborate a Strategic Planning using the BSC (Balanced Scorecard) and acquire the necessary knowledge to implement a BSC process.
Bring an understanding of what Six Sigma is and get an overview of the tools and techniques used.
Along with this course is provided the additional module on the use of the 7 quality tools.
Provide an understanding of the Organization’s responsibilities regarding risks. Elaboration of Risk Matrices and risk factors.
Empower leaders who have a comprehensive view of BPM principles, concepts, models and structures to assist organizations in the development of Process Management and Continuous Improvement.
Transmit best practices in service management as per the ITIL V3 approach. Present concepts, functions and processes of the service life cycle as a process.
You will also be at the end of the course, well prepared to take the ITIL V3 Certification exam.
Provide necessary understanding for the implementation of a Control Structure based on COBIT; Through examples and practical exercises, where all the concepts of the framework will be approached. You will also be at the end of the course, well prepared to take the COBIT Foundation 5.0 Certification exam.
Implementation of ITIL processes
It is worldwide recognized as the main practice for processes attendance and delivery in the area of TECHNOLOGY.
We implement ITIL with the integrated vision in the company’s processes. We can raise your IT governance level.
Provides BPM (Business Process Management) knowledge to professionals in all business or related areas who want to understand processes; Such as concepts, modeling, tools, terms, techniques and BPM technologies.
BUSINESS PROCESS USING ARIS
Business process modeling is today the organization’s main engine for continuous improvement of its internal and external processes.